Job description

🚨 HIRING ALERT | SPE & SME – US INSURANCE BROKING

📍 Location: Gurugram

⚡ Notice Period: Immediate Joiners Only

🏢 Industry: US Insurance Broking

💼 Experience:

  • SPE: As per role requirements
  • SME: 3–5 years of relevant insurance broking experience

💰 Salary / CTC Details

🔹 SPE: ₹3,37,050 – ₹5,28,990 per annum

🔹 SME: ₹5,06,550 – ₹6,90,000 per annum


📌 Job Description – Subject Matter Expert (SME)

We are looking for experienced professionals in US Insurance Broking with strong knowledge of Personal Lines (PL), Commercial Lines (CL), and Employee Benefits (EB). The ideal candidate should have expertise in complex insurance operations, quality management, process transitions, and stakeholder coordination.


🔑 Key Responsibilities

  • Act as a domain expert across multiple L2/L3 processes, including Quote Review, Program Brokering, Policy Servicing, Premium Financing, and Client Setup.
  • Review complex insurance submissions, quotes, binders, endorsements, billing issues, and escalations.
  • Support transition and migration activities, including SOP creation, process mapping, job aids, L2/L3 workflows, and quality parameters.
  • Conduct quality audits, identify process defects, and drive continuous improvement initiatives.
  • Coordinate with licensed Account Managers, insurance carriers, and internal teams to resolve complex cases.
  • Provide floor support, mentor associates, and validate process deliverables.
  • Ensure compliance with US insurance regulations, documentation standards, and servicing guidelines.
  • Support multi-region process standardization and operational excellence initiatives.


🎯 Required Skills & Experience

✅ US Insurance Broking Operations

✅ Personal Lines (PL)

✅ Commercial Lines (CL)

✅ Employee Benefits (EB)

✅ Quote Review & Program Brokering

✅ Policy Servicing & Endorsements

✅ Premium Financing & Billing Resolution

✅ ACORD Forms & Insurance Documentation

✅ Evidence of Coverage (EOC)

✅ US Insurance Regulatory Requirements

✅ Quality Audits & Defect Management

✅ SOP Creation & Process Mapping

✅ Transition, Migration & Process Standardization

✅ L2/L3 Escalation Management

✅ Stakeholder & Client Coordination

✅ Team Mentoring & Floor Support


👤 Candidate Requirements

  • SME: 3–5 years of relevant US insurance broking experience.
  • Strong expertise in Personal Lines, Commercial Lines, and/or Employee Benefits.
  • Good understanding of US insurance documentation, regulatory requirements, and servicing workflows.
  • Experience in transitions, migrations, or multi-region standardization programs is preferred.
  • Strong analytical, communication, problem-solving, and quality management skills.
  • Immediate joiners only.

📩 Interested candidates: Share your updated resume along with current CTC, expected CTC, notice period, and relevant insurance broking experience.

suriyakala@careerguideline.com

📢 Immediate hiring for Gurugram!

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